info@balancenutrition.in    +91 9820455544     +91 7304802964
  : +91 9820455544
  : +91 7304802964

Faq

The payment process is like that of any E-commerce website. You can use Debit card/Credit card, Net Banking, PayPal, Google Pay, Paytm, Amazon Pay, UPI & Other mobile wallets. Just select the program and duration click on ‘Join Today’ and follow the steps.
Yes, For those residing in India,

1. Bank Transfer- You can directly deposit the amount into our bank account via Online fund transfer/Cash deposit/Cheque. Just ask your health counselor for our bank details.

2. Cash Payment- If you reside in Mumbai, you can request for a cash collection or walk in to our centres in Santacruz & make the payments.

3. Direct Payment Link- We can also send you a direct payment link on your Mail ID or on whatsapp number, just request your counselor for the same.

4. Wallet Payment- We also have Paytm, Google Pay and Phonepe wallet facility available. Just ask your health counselor for our Wallet ID Details for making the payment.


For those residing outside India,

1. Bank Transfer- You can directly deposit the required amount into our bank account through Online wire transfer through any International Bank or Foreign Exchange.

2. Direct Payment Link- We can send you a direct payment link on your Mail ID or whatsapp, you can click on the link and make an online payment.

3. Money Exchange- You can use western Union, Lulu exchange or any other exchange around your country to make the payment.

Yes, you can avail EMI Facility as well. At the Checkout page, you will get the option of Credit Card EMI. This Facility is available only for Indian Credit Card Holders. You can also speak to your counselor for options to suit your needs.
After registration, the process is very simple where you fill out your assessment & your mentor (nutritionist) guides you right until your program ends.
At Balance Nutrition, we have personalised online diet programs for weight loss & food caused diseases such as Thyroid, PCOS, Diabetes, Uric Acid, Liver & Cancer. Here, we believe in eating smart, not right. Along with diet charts & the E - guides, clients learn to manage their weight & condition for life with the BN Maintenance Kit as well.
Please refer to the video link for the same.
https://www.youtube.com/watch?v=GmzbQMLe1LM
Once You have updated your ASSESSMENT, your mentor studies it with the senior team and M/s. Khyati; if any queries the mentor will ask you over the chat bot, if not, a diet chart is sent within a maximum of 24 hours of receiving your form.
The Assessment form has questions like 'who cooks at home' and 'how many meals do you eat outside'.

So, the diet plans for losing weight and toning up are totally tailor made, keeping in mind the needs, preferences, restrictions you have, as well as the country of residence. The E-kit has tools & guides which makes the program very flexible and adaptable.
All the diets at Balance Nutrition are highly personalised based on food habits, ethnicity & many practical factors. Trial sessions can be given when the diets are ready made, hence here we rightfully do not encourage .
No genuine program will give any crash diets, that’s a wrong notion and practice. In fact it’s against the core of the science of Nutrition itself.
At Balance Nutrition, we take a lot of effort initially to assess you & understand your lifestyle, who cooks, what kind of food you have access to, what kind of work lifestyle you have etc. We make sure that the food given is something you can easily manage in your life and lifestyle, you won't be eating or cooking anything that you cannot manage or sustain.
Balance Nutrition is about pure natural foods that you eat and see around you. We don’t use any artificial powders, pills or anything which is not natural or locally available.
No. We plan your diet considering all nutrition requirements, we ensure that you lose weight but not your health. Your intake of foods will be rich in Vitamin C and Antioxidants, which otherwise are not present in many day to day diets.
Before planning your diets, we first consider your lifestyle, what foods are available to you, your work life, and many other things. The diet reaching you will be designed to fit into your life. We don't give unrealistic diet plans of frequent eating which you cannot sustain. The clients at Balance Nutrition include Air Hostesses, Busy Executives who eat out frequently & even those working in shifts. We also have clients who follow Vegan, Vegetarian & Non vegetarian diets. It is our job to fit in to your lifestyle & ensure you are given a program that fits in without any major trouble.
After receiving your first diet plan online, your mentor is available for any queries via email. All your queries shall be answered in the shortest time span. It is as quick as 20 minutes. Generally, a diet plan is given after every 10th day, if you face any issues in following the diet due to any reason you can tell your mentor and she will make the necessary changes. This can be done using the chat in the MY Account section.
During your program at Balance Nutrition, you have unlimited chat support with your mentor. All chats are responded to by your mentor within 3 working hours.
We discourage communication on phone or WhatsApp. Being a health program a record is mandatory of conversations exchanged between the client & the nutritionists.

Not only does it allow the nutritionists to refer to the old chats & plan better diets but we can also run timely audits internally to ensure best services.
Certainly! You not only have the nutritive value but also A ‘health-o-meter’ telling you about the key nutrients present in the recipe.
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